Return and Refund – Robustvestik

At customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help.

You may request a return within 30 days of receiving your product.

To be eligible for a return:

The item must be unused, undamaged, and in its original packaging.

You must provide a receipt or proof of purchase.

The return must be approved by our support team before sending the item back.

Once we receive your returned item, we will:

Inspect the item within 3–5 business days.

Notify you via email about the status of your refund.

If approved, a refund will be processed to your original method of payment within 5–10 business days.

Note: Partial refunds may be granted for items that are not in their original condition or are returned late.

Non-Returnable Items

We do not accept returns for:

Used, damaged, or altered products

Items returned after the 30-day window

Clearance or final-sale items

Customers are responsible for return shipping costs unless the product is defective or an incorrect item was sent.

We recommend using a trackable shipping method to ensure safe return.

We only replace items if they are defective or damaged. If you need to exchange your item for the same one, please contact us first.

Address: 15 W 36th St., New York, 10018 United States